Effective Date: August 27, 2026
Aesthe Wear, legally operated by Active Clothing Inc, accepts eligible returns within 30 calendar days of delivery. This Return and Refund Policy explains return eligibility, return conditions, return shipping costs, refund processing, and order cancellation refunds.
All monetary amounts in this policy are in United States Dollars (USD).
You may request a return within 30 calendar days from the date your order is marked as delivered.
Return requests submitted after the 30-day period are not accepted.
You may request a return when:
You received the wrong product.
The product arrived damaged.
The product is defective.
You received a product that does not match the order.
You changed your mind about the purchase.
The product otherwise satisfies the return conditions in this policy.
Returned products must:
Be returned within 30 calendar days of delivery.
Be new and in original condition.
Be unworn and unwashed.
Not show signs of use, alteration, misuse, or customer-caused damage.
Include the original tags and packaging supplied with the product.
Include the original product components and accessories supplied with the order.
Include a valid order number or other proof of purchase.
Products that do not satisfy these conditions may be refused or may receive a reduced refund where permitted.
Contact Aesthe Wear before sending a return.
You can contact us through our Contact Us Page, by email at info@aesthewear.site, or by phone at +1 310-989-7803.
Do not send a return to our business address without receiving return instructions from Aesthe Wear.
For returns caused by sizing, fit preference, or a change of mind:
The customer is responsible for the return shipping cost.
Aesthe Wear charges a $0.00 USD restocking fee.
Original outbound shipping is $0.00 USD because standard U.S. shipping is free.
For products that arrive damaged, defective, or incorrect:
Contact us within 48 hours of delivery.
Provide the order number and clear photographs of the product and packaging.
Aesthe Wear provides a prepaid return shipping label when a physical return is required.
No return shipping charge is deducted from the refund.
No restocking fee is charged.
Aesthe Wear does not offer direct exchanges.
Customers who want a different size, color, style, or product should return the eligible product for a refund and place a new order.
When a returned product arrives at our facility, Aesthe Wear inspects the product within 1–2 business days.
The inspection confirms whether the product satisfies the return conditions in this policy.
You will receive an email confirming whether the return has been approved or declined.
The refund amount equals the amount paid for the returned product at checkout.
No restocking fee is deducted.
No original outbound shipping charge is deducted because standard U.S. shipping is free.
Customer-paid return shipping costs are not reimbursed for change-of-mind returns.
The refund equals the full amount paid for the affected product.
No return shipping charge or restocking fee is deducted.
After the returned product has been received, inspected, and approved, Aesthe Wear processes the refund within 7 business days.
The refund is sent to the original payment method used for the order.
Aesthe Wear currently accepts payment through:
Stripe
Affirm, where available and eligible
Afterpay, where available and eligible
PayPal is not accepted by Aesthe Wear.
After Aesthe Wear processes the refund, the payment provider or financial institution may require additional time to post the funds to the customer’s account.
If your refund has been approved and the funds have not appeared after 10 business days, first check your bank, card, or payment-provider statement.
If the refund is still missing, contact your payment provider and then contact Aesthe Wear at info@aesthewear.site.
Please provide your order number and refund information when contacting us.
Cancellation requests are accepted only before the order is dispatched.
When a cancellation is approved before dispatch, Aesthe Wear issues a full refund of the amount paid for the cancelled order to the original payment method.
Once an order has been dispatched, it cannot be cancelled. The customer must receive the order and request a return under this Return and Refund Policy.
A return is not accepted when:
The 30-day return period has expired.
The product has been worn or washed.
The product has been altered or damaged by the customer.
Required original tags, components, or accessories are missing.
The product shows signs of misuse or excessive wear.
For questions about returns or refunds, contact Aesthe Wear:
Store Name: Aesthe Wear
Legal Business Name: Active Clothing Inc
Business Address: 21740 S Figueroa St, Carson, CA 90745, United States
Email: info@aesthewear.site
Phone: +1 310-989-7803
Live Chat: Available 24/7
Business Hours: Monday–Friday, 9:00 AM–5:00 PM PDT
Contact Us: https://aesthewear.site/contact-us/