Shipping Policy

Shipping Policy

Effective Date: August 27, 2026

Aesthe Wear, legally operated by Active Clothing Inc, ships orders within the United States. This Shipping Policy explains shipping coverage, shipping costs, order processing, delivery times, tracking, address requirements, and procedures for shipping problems.

1. Shipping Destinations

Aesthe Wear ships orders to residential and commercial addresses within the United States.

Aesthe Wear does not ship internationally.

2. Shipping Cost

Aesthe Wear provides Free Standard Shipping on all orders shipped within the United States.

Standard Shipping Cost: $0.00 USD

The checkout page displays the product price, applicable discount, sales tax, and final order total before payment is submitted.

No standard shipping charge is added to eligible U.S. orders.

3. Order Cut-Off Time

The daily order cut-off time is:

5:00 PM Pacific Time, Monday through Friday

Orders placed before 5:00 PM Pacific Time begin processing on the same business day.

Orders placed after 5:00 PM Pacific Time begin processing on the next business day.

Orders placed on Saturday, Sunday, or a public holiday begin processing on the next business day.

4. Order Processing Time

Aesthe Wear processes orders within 1–3 business days.

Processing includes order verification, product preparation, packaging, and handoff to the shipping carrier.

Business days are Monday through Friday. Saturday, Sunday, and public holidays are not counted as processing days.

5. Transit Time

After the shipping carrier receives the package, standard transit time is 3–5 business days.

6. Estimated Delivery Time

The estimated total delivery time is 4–8 business days from the date the order is placed.

This timeframe includes:

  • 1–3 business days for order processing

  • 3–5 business days for carrier transit

Delivery times are estimates and are not guaranteed.

Carrier delays, severe weather, public holidays, high shipping volumes, incorrect shipping information, and other events outside Aesthe Wear’s control can extend delivery time.

7. Shipping Carriers

Aesthe Wear uses the following shipping carriers:

  • USPS

  • UPS

  • FedEx

The carrier used for an order depends on the shipping destination and available service.

8. Order Tracking

Aesthe Wear sends a shipping confirmation email after the order is dispatched.

The shipping confirmation email contains:

  • Carrier name

  • Tracking number

  • Tracking link

Tracking information can take 24–48 hours to display movement after the carrier receives and scans the package.

If tracking information does not become active after 48 hours, contact Aesthe Wear using the contact information at the end of this policy.

9. Order Changes and Cancellations

Contact Aesthe Wear as soon as possible when you need to change your shipping address or cancel an order.

Cancellation and address-change requests are accepted only before the order is dispatched.

After an order is dispatched, the shipping address cannot be changed and the order cannot be cancelled.

For an order that has already been dispatched, follow the Return and Refund Policy.

Contact Aesthe Wear through the Contact Us Page, email info@aesthewear.site, or phone +1 310-989-7803.

10. Shipping Address Accuracy

Customers must provide a complete and accurate shipping address during checkout.

The shipping address must include:

  • Recipient name

  • Street address

  • Apartment, suite, or unit number, if applicable

  • City

  • State

  • ZIP code

Aesthe Wear is not responsible for delivery problems caused by an incorrect or incomplete address entered by the customer.

When a package is returned because of an incorrect or incomplete customer-provided address, the customer is responsible for the additional shipping cost required to resend the package.

11. P.O. Boxes and Military Addresses

Aesthe Wear ships to valid P.O. Boxes.

Aesthe Wear also ships to valid APO, FPO, and DPO military addresses.

Military addresses require additional delivery time because of military mail handling.

12. Damaged Packages or Products

Contact Aesthe Wear within 48 hours of delivery when a package or product arrives damaged.

Provide:

  • Order number

  • Clear photographs of the damaged product

  • Clear photographs of the shipping package

  • Description of the damage

Aesthe Wear will review the claim and provide the applicable resolution under the Return and Refund Policy.

13. Delivered but Not Received

When tracking shows that a package was delivered but you cannot find it:

  1. Check your front door, porch, mailbox, side entrance, and other delivery locations.

  2. Check with household members, neighbors, building management, or reception.

  3. Wait 24 hours after the carrier records the delivery.

  4. Contact Aesthe Wear when the package remains missing after 24 hours.

Provide your order number and tracking number when contacting us.

Aesthe Wear will contact the carrier and assist with the delivery investigation.

14. Delayed Shipments

Delivery times are estimates and are not guaranteed.

A shipment can take longer because of:

  • Carrier delays

  • Severe weather

  • Public holidays

  • High shipping volumes

  • Incorrect shipping information

  • Carrier operational problems

  • Other events outside Aesthe Wear’s control

Contact Aesthe Wear when your shipment is significantly delayed.

15. Undeliverable or Returned Packages

A package can be returned when the shipping address is incorrect or incomplete, delivery is refused, or the carrier cannot complete delivery.

When the customer caused the return, the customer is responsible for the shipping costs required to resend the package.

Any refund for a returned package is handled under the Return and Refund Policy.

16. Contact Information

For questions about shipping, delivery, tracking, or an existing order, contact Aesthe Wear:

Store Name: Aesthe Wear
Legal Business Name: Active Clothing Inc
Business Address: 21740 S Figueroa St, Carson, CA 90745, United States
Email: info@aesthewear.site
Phone: +1 310-989-7803
Live Chat: Available 24/7
Support Hours: Monday–Friday, 9:00 AM–5:00 PM PDT